Frequently Asked Questions
ARE YOUR PRODUCTS SHELF STABLE?
No, all of our products are raw, fermented and never pasteurized. They should stay refrigerated before and after opening.
BUT…. I LEFT MY KRAUT/HOT SAUCE OUT OVERNIGHT, IS IT OK?
Fermented foods are forgiving. If you forgot to refrigerate overnight, open it up and check for any growth on the surface. The first side effect of non-refrigerated fermented foods is pressure build up. You might notice a “pop” when you open it or more dramatically, an overflow, which is ok. If the product has white or dark yeast or mold-like substances on the surface, it’s probably time to compost it!
ARE YOU ORGANIC?
Yes we are! All of our products are certified organic by NOFA NY.
HOW LONG ARE YOUR FERMENTS GOOD FOR?
Our ferments are best enjoyed within a year of manufacture. We list the best buy date on the cap. Longer than that and products may lose flavor or texture and will eventually go bad. Most likely you’ll love our stuff so much you won’t be able to keep it stocked that long!
ARE YOUR PRODUCTS VEGAN AND GF?
YES! Our sauces are raw, vegan, gluten free and non-GMO. The ingredients are all organic vegetables, spices and Celtic sea salt.
ARE YOU PRODUCTS ALLERGEN FREE?
Our facility is allergen free, so does not process any nut products or other ingredients generally defined as allergens by the FDA.
Good bacteria naturally thrive during fermentation creating a probiotic rich food. Probiotics have been shown to improve digestion, boost immunity, promote healthy weight and boost your gut health. PLUS! We think it tastes better this way!
WHERE ARE YOU LOCATED?
We are in beautiful Hudson, NY!
DO YOU USE DISTRIBUTORS?
We do! For more information about distribution email firstname.lastname@example.org
WHY DID YOU CHANGE YOUR JAR SHAPE?
Our jar transitioned to a wider mouth for ease of packing and ease of consuming–it’s now a lot easier to get that kraut out!
WHY IS THE LID PLASTIC?
Metal lids are little harder work with on our production line and can sometimes oxidize on the shelf. We are constantly thinking of our sourcing and the materials we use, so you may see us switch things up from time to time.
WHY IS MY SAUERKRAUT FIZZING?
Some ferments are a little more wild than others. A fizz may occur due to an active fermentation but it’s still good to eat! If there is no fizz that’s not bad either. It’s still fermented and rich in probiotics. These are living products so flavor and color may vary between batches.
WHY DOESN’T THE LID “POP” WHEN I OPEN IT?
This is a raw, non pasteurized product. We do not heat process our products so you should never expect a “pop” when opening like you get with shelf-stable products.
IS THERE SUPPOSED TO BE A TAMPER PROOF SEAL?
We shrink seal our ferments for safety.